IUG Conference Refund and Cancellation Policy
Written requests for refunds must be postmarked or electronically submitted by Friday, April 1, 2011. No phone cancellations will be accepted.
Send in writing to: Kathy O’Gorman, IUG Financial Consultant, 6077 Far Hills Ave., Centerville, OH 45459-1923
Or electronically to: Kathy@innovativeusers.org (a confirming response will be sent)
There is a $25 handling fee for cancellation of main conference attendance. Pre-conference or meal functions may be cancelled in writing or electronically by April 1, 2011, with no penalty. No phone cancellations accepted. Refunds will be issued within 20 days of request.
Any refund requests after April 1, 2011, will be referred to the IUG Steering Committee officers for consideration and must be exceptional in nature. A cancellation fee of $75.00 will be assessed if the refund request is granted.